Introduction
Company SIA "WARM HOUSE", unified reg. No. 40003857899, legal address – Zebiekstes iela 3 – 14, Riga, LV-1082, phone: (+371) 28 688 588, e-mail address: info@termobloki.lv, values your privacy and takes care that the user internet experience would be nice. This privacy policy is designed to help you better understand what data is collected, how it is processed, used, protected and deleted.
General rules
These rules determine the conditions of use of the website www.termobloki.lv (hereinafter - the Website) and are binding on all its Users.
- The user has the opportunity to receive the services offered on the Website. The use of the website is considered as the full agreement of each User to these terms, incl. any changes made to them.
- The site maintainers have the right to amend and supplement these terms at any time. Such changes shall become effective upon their posting on the Site.
- By using the Platform, the User agrees to the use of cookies.
- We are not responsible for the content and information posted on other Internet resources to which the User may be directed by links posted on the Site.
- In the privacy policy regarding personal data, the Regulation of the European Parliament and the Council of April 27, 2016 No. 2016/679 (hereinafter - the Regulation) requirements and the Personal Data Protection Act, as well as other valid and applicable regulatory acts of the industry.
What information do we collect?
We collect the following data:
- information received when filling out the contact form "Contacts" using the website, indicating the following information - name, surname, phone number, e-mail and comment field;
- information about your visit to our website, which may include the following data - web pages visited, date, time and duration of visit, IP address, browser used and its version, operating system and its version, your city and country. This information may be collected using cookies;
- information provided by the user when sending an e-mail message (name, surname, e-mail address, content of the e-mail message);
The aim of SIA "WARM HOUSE" is to collect the minimum amount of information we need to process and fulfill your request.
Cookies
Use of cookies
This site, like many others, uses cookies to help improve the site's user experience and ensure it works perfectly. We invite you to familiarize yourself with the principles of using cookies.
Personal data may be processed during the use of cookies. By using this website, you agree to the use of cookies described here (unless your browser is set not to accept cookies). You should note that if you choose to disable strictly necessary cookies, the website will not be able to function fully.
Information about cookies
This website is open through a browser such as Chrome, Firefox, Safari, Edge, Opera or others.
Cookies are information that this browser obtains and stores when you use our website. The next time you visit our website again, the browser will remember your actions and perform some of them for you, such as choosing the working language or controlling the display of the cookie notification. With the help of cookies, the website acquires the ability to save the user's individual settings, recognize him and react accordingly.
Types of cookies and their purposes
There are two types of cookies - session and persistent cookies. Cookies are also classified as first-party or third-party cookies. The following text explains the above concepts so that you can better understand the nature of cookies and why we use them.
Session cookies allow you to be recognized when you visit a particular website by remembering any changes or choices on that particular website so that they are also saved on other pages. These cookies allow you to use multiple pages of the same website quickly and easily, avoiding the need to process each page you visit. Session cookies are not permanent - they will expire when you close your web browser or end your session on that website.
Persistent cookies are cookies that are stored on your computer for a certain time after the end of the Internet browsing session, so they allow you to save the user's choices or actions on the website and use them the next time the user visits a website that uses these cookies.
First party cookies (" first party cookies ") are cookies maintained by entities administered by the operator of the website, in this case us. Third party cookies (" third party cookies ") are maintained by other domains that do not belong to us. Third-party cookies that may be stored on your device (computer, phone or tablet) when you browse our website.
Categories of cookies according to their function
The following categories of cookies are distinguished in the aforementioned types of cookies:
- Mandatory (short-term, first-party): These cookies are essential for you to browse various websites and use their functionality. They are necessary to provide the basic functions of the website, that is, to place items in the shopping cart, to ensure the purchase process and to display the specific version of the page. Without these cookies, you will not be able to receive the necessary services and the full functioning of the website will not be possible.
- Performance cookies (long-term, first-party and third-party): These cookies collect information about how visitors use websites, such as which websites they visit most often. The information collected through cookies is mostly aggregated, so direct identification is almost impossible. The information is used only to ensure a better functioning of the website. Sometimes this type of cookies can be called analytics cookies, because they help to collect more information - for example, how the visitor uses the website and what links are used. The operator of the cookie can use it to build a profile of your interests and display relevant advertisements on other websites. Analytics cookies mostly work by identifying your browser and device.
- Functionality cookies (long-term, first-party and third-party): These cookies allow a specific web page to remember your choices and offer you better, more advanced features. These cookies are optional, but allow the website to provide enhanced features and improve the user experience - allow websites to save information that you have entered as a user of web pages (for example, user ID, language choice, user location, personal data security settings). The purpose of these cookies is to offer enhanced, personalized features to all users. Also, functional cookies are used to enable the use of some desired functions, such as video playback. These cookies cannot track your browsing activities on other websites.
Advertising cookies
(long-term, first-party and third-party): These cookies are used as a source of advertising that contains information relevant to you and corresponds to your interests. They are also used to limit the number of ads you see and as an additional tool to measure the effectiveness of advertising campaigns. They usually deploy advertising systems with the permission of the network operator.
List of cookies used on the website
The terms of use (validity) of cookies used on our website are indicated as maximum, and you can delete cookies yourself even faster.
Cookie - CookieConsent
Type - Mandatory
Service provider - www.termobloki.lv
Purpose - Saves cookie settings (so that they are no longer requested).
Term - 1 year
How do we use the personal data we collect?
SIA "WARM HOUSE" processes the obtained personal data depending on the context in which we interact with the client:
In the purchase or delivery of SIA "WARM HOUSE" services:
- respond to the application, providing current information about SIA "WARM HOUSE" services;
- facilitate service ordering, contract preparation and payment processing;
- according to the specified information, provide a customized offer and service, prepare a project estimate, etc.;
Marketing:
When you visit our website, we can use cookies to process the information obtained in order to:
tailor our marketing and sales activities to customer interests;
deliver marketing content based on the customer's interests, visited web pages or previously received services;
build interest profiles when preparing and delivering email marketing content based on customer interests.
Turn off or delete cookies
According to your choice, it is possible to control cookies or delete them. What you do depends on the browser you use to access the online pages. You can get more information by clicking here .
Data storage
SIA "WARM HOUSE" stores your personal data for 5 years or as long as there is active cooperation. After the specified period, personal data records are archived.
SIA "WARM HOUSE" takes all possible measures to ensure the security of your personal data, so that they are processed correctly, honestly and legally for their intended purposes.
Your rights
You can contact SIA "WARM HOUSE":
- with a request to provide information about your personal data processed, how they were obtained and how they are processed;
- with a request to correct your personal data or stop their processing;
- with a request to delete your personal data or stop their processing;
- do not agree to the processing of your personal data, if this data is processed or intended for marketing purposes, or for the legitimate interests of a third party to whom personal data is provided;
Please contact us if you have any questions or would like to address any of the points mentioned above, in any way convenient for you:
- in writing - info@termobloki.lv;
- by calling - (+371) 28 688 588;
- letter - Zebiekstes iela 3 – 14, Riga, LV-1082.
Data security
SIA "WARM HOUSE" takes all necessary measures to keep your personal data safe, including preventive security measures to prevent accidental loss, use or access to personal data in an unauthorized manner. We restrict access to your personal data, allowing it to be processed only by authorized persons, observing security measures and confidentiality.
In our company, every employee has undertaken in writing not to disclose to third parties and not to distribute information obtained at the workplace about the company's customers, including website visitors.
We do our best to protect your personal data, but the transmission of information over the Internet is not completely secure, we cannot guarantee the security of your data transmitted through online means, therefore any transmission remains at your own risk.